Yes! At Toysbypolina, every step of the process in creating our handmade toys is personally handled by Polina. From the initial design to the finished product, each toy passes through her hands. Polina meticulously sews, stuffs them with fiber, embroiders details, packs them, and ships them out. This hands-on approach ensures that each toy receives the care and attention to detail it deserves. Our goal is to provide high-quality toys for children to enjoy. By personally overseeing every aspect of the crafting process, Polina is able to create unique and valuable individual pieces of work.

Polina primarily uses Minky fabric for her soft toys. Minky fabric is a type of microfiber fabric that is highly regarded for its incredibly soft and plush texture. It is made from 100% polyester fibers, which not only adds to its luxurious feel but also ensures durability and longevity. Minky fabric is a popular choice for creating cuddly and huggable toys that are gentle to the touch and provide a comforting experience for children.

The time it takes to create a toy can vary depending on various factors such as the complexity of the design, size, and level of detail. For instance, a baby toy typically takes around 3 hours to sew, while a mom toy may take approximately 4 hours.

Processing Time:

Please be aware that it may take 3-5 business days to process and ship finished toys.

Shipping Methods:

For European countries, shipping typically takes 3-9 business days from the date of shipment.

For international orders, please allow 9-12 business days for delivery.

All shipments include a tracking number, which will be provided to you once your order has been shipped.

Shipping Costs:

Shipping costs are calculated based on the destination and weight of the package.

Shipping charges will be displayed at checkout before you finalize your purchase.

Customs and Duties:

Please note that international orders may be subject to customs duties and taxes imposed by the destination country.

Any additional charges incurred during shipping are the responsibility of the customer.

Lost or Damaged Packages: 

In the rare event that your package is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue.

For any concerns with your purchase, please contact us at toysbypolina@gmail.com.

Returns or exchanges are accepted within 14 days of purchase for items with noticeable sewing issues upon initial inspection. Returns of the handmade toys based solely on customer preference are not accepted. Items must be returned in original packaging and condition using a trackable mail service. Refunds or exchanges will be processed within 5 days of receipt. Please note that shipping costs for returns or exchanges are the responsibility of the customer.

Digital patterns are non-refundable and cannot be returned or exchanged.

To ensure the longevity and beauty of your handmade toy, we recommend avoiding the use of a washing machine, as it is a delicate handmade item. Instead, we suggest hand washing the toy using gentle methods. For general cleaning, we recommend spot cleaning the toy by gently dabbing the fabric with a mild detergent or soap. You can use a soft cloth or sponge to carefully remove any dirt or stains from the surface of the toy. After cleaning, it is important to allow the toy to air dry completely before giving it to your little one.

You are not allowed to sell toys made with toysbypolina patterns (except "Turtle Toy", "Bunny & Overalls", "Sailboat Toy"). Sewing patterns are intended for personal use only, to create toys for yourself and your little ones. Commercial use of the pattern is strictly prohibited. Thank you for understanding and respecting the terms of use.

Definitely the Sailboat pattern! It was specifically designed and created with beginners in mind. The Sailboat pattern provides a great starting point for those who want to learn to sew toys. It offers a simpler design and construction process, making it more manageable for beginners to follow.

Once you have gained some experience with the Sailboat pattern, we recommend trying the Bunny & Overalls pattern and the Elephant pattern. These patterns build upon the skills learned from the Sailboat pattern and introduce new elements and techniques.

As you progress in your sewing journey, you can then explore the plush toy patterns. Working with plush fabric can be a bit more challenging than cotton, so it's beneficial to have some experience under your belt before diving into those patterns.